Hi,
I cancelled my subscription, but I still had remaining credits and I believe I should still be able to use these until my subscription runs out. It shows 0 credits after the cancellation. My subscription expires in 4 days, please could you advise? I’d like to use the last lesson.
Hi @Chantelle,
We’re very sorry to see you go 
I’ve added a new credit to your balance to correct it. It seems at some point you were given a gift credit that suddenly expired when you cancelled you subscription.
I hope you enjoyed learning with Chatterbug and that we see you again sometime in the future!
With warmest wishes,
Sam