David From Germany, living in Lima Peru

Hi @Stanleylee, have you double-checked that you are set up correctly?

  1. Are you using a computer (not a tablet or mobile device)?
  2. Are you using the correct browser (Chrome or Firefox)?
  3. Do your browser settings allow your camera & mircophone?
  4. Do you have Chatterbug open in any other windows or devices? Make sure you close them!

I hope this helps,

Madelyn
Community Manager