i joined the casual plan but seems like it expires in
august. how can i continue?
i am on my organisation’s plan
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Hi @praptiray!
Thanks for your message. Your plan automatically renews each month until you (or in this case your organisation) cancels it. This means in your case that you’ll get 4 Live Lesson credits each month on your renewal date, which is the date your plan first started. You can check your plan in your settings under “Payments>Subscription”. This post explains more about how credits work.
I hope that helps, but do reach out to the support team via the yellow chat box if you have further questions.
With warmest wishes,
Sam