Login problem on the site

Support
#1

Hello, i have a problem
with login. On pc the page don’t load and show “this page don’t exist”

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#2

Hi @davide87, thank you for reaching to us. :blush:

I will let our support team know about this issue. I would like to ask you does it appear a 500 error message or just the message that says “this page doesn’t exist”? Could you please make a screenshot to see exactly what appears on the screen? Thanks!

Regards,
Sandra

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#3

1552×732 119 KB

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#4

Thank you, @davide87 ! I’m sending this information as well.

Have a nice Sunday! :sun_with_face:

#5

Hi @davide87 ! We’re sorry you’re trouble accessing the page.

Could you let me know which URL you’re trying to open?

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#6

When i click on login appears this URL
https://app.chatterbug.com/

#7

Hi Davide,

Thanks for the quick response. I’ve asked one of our engineers for help and will get back to you as soon as possible!

Janina

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#8

Hi Davide,

The problem should be solved now and you can access your dashboard! You have 21 days to book your trial lesson from now on.

We’re here if you have any further questions or concerns

Best,

Janina

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