I am attempting to update my tax form, but each time I click “I am NOT a US citizen” but then the form somehow changes it back to “I am…” and then wants to re-direct me to a W9 form instead of the W8 form.
Please can you help me fix this problem?
Hi Robyn,
I’m sorry to hear that! Please write to the support team via the yellow chat box and include screenshots of what you’re seeing.
With thanks and best wishes,
Sam