Remember that the the higher your Tutor Level, the more Live Lessons you will be offered by our system.
To make sure your level is always in the green:
-
Change your availability to better fit your daily schedule. This will thereby improve your confirmation and attendance rate. Read more about your availability schedule settings.
-
Confirm potential Live Lessons as soon as you are offered them to increase your confirmation rate. Therefore, please check your emails and/or your Chatterbug Dashboard regularly. If you don’t confirm or reject a suggested appointment that matches your availability quickly enough (depending on when the upcoming appointment is) the system will automatically reject the appointment for you and it will affect your confirmation rate.
-
Check on the notification settings of your profile. You can set up text message notifications, email reminders, and get desktop notifications. Click here: Notification settings
-
Use the sync to calendar feature on your Chatterbug schedule to keep track of all upcoming lessons. Your lessons will synchronize automatically and there will be no risk of you missing a session.
-
Tutor more Live Lessons to increase the total lessons. The numbers of your stats are dependent on a rolling window of more or less the last 100 Live Lessons. Also, keep in mind that students who favorite you can easily see your personal availability and book lessons with you again.
-
Get in touch with us if for any unforseen reason you missed a class or classes.
You can find more information on Tutor Levels here, in case you want to look at that again.